Shipping & Returns
Items will be despatched as soon as possible for customers with approved credit accounts, or after cleared payment has been received for non-account customers. The exact despatch time will depend on availability of personnel and the size and packing requirements of the item(s) to be sent.
Other than items of trivial value, we will only despatch by insured, signature on delivery services.
Warranties and Returns
If any item sold by Carlton Autos Ltd. with any length of warranty is found to be non-functional, we will replace it or refund the full purchase cost, dependant on your requirements and subject to a replacement being available.
Note: Many of the items on this site are used parts. The warranty on such items will be mentioned in the description, generally seven days (to cover 'dead on arrival' items) or ninety days. Some items may be 'sold as seen' or 'untested' in which case they are being sold without warranty - though they may be in perfect working order, we simply cannot test such items and they are therefore sold as salvage only.
Please note that the UK Distance Selling regulations do not apply in the case of business-to-business sales.
All conditions of sale are based on English law, and customers statutory rights (as applicable to personal or business purchases) will be fully respected.